Common Questions
Frequently asked questions
A few things customers usually want to know before requesting service. Don't see your question here? Just ask.
Not every repair can be done outside of a shop. We focus on diagnostics and repairs that are practical to complete on-site, such as batteries, starters, alternators, brakes, and no-start issues, plus a range of suspension, steering, and general minor repairs depending on the vehicle. If you're not sure your issue qualifies, contact us with your vehicle info and a description of the problem.
We're based in Columbus, Ohio and serve Columbus and the surrounding area. Coverage can vary by job and location — share your ZIP code when you request a quote and we'll confirm we can get to you.
Pricing depends on the vehicle, the parts required, and the scope of the job, so we don't publish flat rates. Tell us what's going on and we'll walk you through cost and next steps before any work begins.
We accept major credit cards on-site. If your card issuer offers its own financing or flexible payment options, you're welcome to use those — CurbPoint doesn't currently offer in-house financing.
We'll walk you through what we found and what your options are. If a job isn't a good fit for mobile service, we'll tell you directly rather than attempting something that isn't practical outside a shop.
We work on a wide range of makes and models. Let us know your vehicle's year, make, and model when you contact us so we can confirm we're a good fit for the job.
Your vehicle's year, make, and model (plus the engine, if you know it), a description of the symptoms, and whether the vehicle currently starts and drives. The more detail you can share, the better we can prepare before we arrive.
Still Have Questions?
Tell us what's going on
We're happy to talk through your situation before you request service.